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Welcome to Our Privacy Policy

It is important to glance at the privacy policy before using any website and Flyingscanner believes in transparency with the website's users. Here are the major bullet points of our privacy policy that you need to look at before using the website. We are going to explain everything about the data collection, use of data and securing the data and personal information. Don’t worry you are safe with us. That includes our mobile app, website, customer service, and any other ways you interact with us (we call these the “Platforms”).

We’ll update this policy from time to time to keep it fresh, and we’ll always post the latest version here. If there are major changes, we’ll make sure to let you know—either the next time you use our Platforms or through other easy-to-spot updates.

What We Mean by “Personal Data”

When we say “personal data,” we’re talking about any information that can identify you as a person. This could be your name, email address, trip details, IP address, cookie data, or device IDs. It also includes information about how you use our Platforms if it’s connected to these details.

Who This Policy Covers

This Privacy Policy only covers how Flyingscanner handles your data. However, our Platforms feature services from other companies—like airlines, hotels, car rental agencies, and travel agents. If you book with one of them, they’ll manage your data based on their privacy policies and terms.

To help you stay informed, we’ll always provide links to their privacy policies and terms before you complete any booking or purchase.

A Quick Note About Age

Flyingscanner isn’t meant for kids under 16. If you’re under 16, please don’t share your personal information with us. If we discover we’ve collected information from someone under 16 without permission from a parent or guardian, we’ll delete it as soon as we can.

Keeping You in the Loop

We’ll update this Privacy Policy as needed to reflect any changes in how we operate or meet legal requirements. If we make big updates, we’ll notify you when you next use our Platforms or through another clear method.

Why We Need Your Information

Your data helps us provide you with a seamless travel experience, whether you're planning a trip, booking services, or simply browsing. It enables us to customize your experience, improve our services, and deliver the best possible functionality across our Platforms.

Where We Get Your Data

We Collect It Automatically

Some information is captured while you interact with Flyingscanner. This includes:

Your location data, which may be approximate or specific (if allowed). Device information like browser type, IP address, and operating system. How you use our Platforms, such as searches, or pages visited. Cookies and similar technologies play a role in gathering this information.

You Share It with Us Directly

This happens when you:

Sign up for alerts or updates, such as flight price notifications. Reach out to our customer support team. Book a trip or related services. While it’s always up to you whether to provide this data, some features may not work without it.

We Get It from Other Sources

At times, third parties share information about you, such as:

Details from travel providers after you book, including confirmation numbers and travel preferences. Security information from fraud prevention agencies to protect your data.

Marketing partners who refer you to our Platforms through campaigns or promotions.

Types of Information We Handle

  • Travel and Booking Details
  • Device and System Data
  • Booking IDs, travel itineraries, and purchase history
  • Account and Profile Data
  • Feedback and Communications
  • Third-Party Login Information
  • Contact Details
  • Sensitive Information
  • Interaction Data
  • Payment Details
  • User-Generated Content
  • Inferred Preferences

Why We Collect Your Data

We need certain information to help you find, plan, and book your ideal trip. Whether you’re exploring travel options, making bookings, or just browsing, this data allows us to enhance your experience and provide personalized services.

How We Collect Data

Here are the ways to know – how we collect the data of the users

  • Contact us for support or provide feedback.
  • Information You Share with Us.
  • Sign up for alerts, newsletters, or an account.
  • Make bookings or purchases through our Platforms.

It’s your choice whether to share this information. However, some features—like creating price alerts or making bookings—may not work without it.

Information We Collect Automatically

Some data is gathered as you interact with Flyingscanner, including:

  • Device details like your IP address, browser type, or operating system.
  • Location data, which may be specific or general, depending on your settings.
  • Usage patterns, such as the pages you visit or the searches you perform.
  • Much of this data is collected through cookies and similar technologies.

Information from Third Parties

We may also receive data from external sources, such as:

  • Travel providers after you complete a booking, including trip details.
  • Marketing partners who direct you to Flyingscanner through campaigns.
  • Fraud prevention agencies to ensure the safety of your data and transactions.

Types of Data We Collect

  • Booking and Travel Details
  • Contact Information
  • Device and Location Information
  • Payment Data
  • Account Information
  • Usage Data
  • Communication Data
  • Content You Provide

How We Use Your Data

To Provide Services

Facilitate Bookings: Send you to a travel provider’s site or collect the necessary details for your booking.

Communication: Share important updates about your bookings or account.

Customer Support

Help resolve issues, answer questions, and improve your experience. For Personalization

  • Tailored Recommendations
  • Suggest relevant travel options or destinations based on your preferences.

  • Custom Alerts
  • Notify you of price changes or promotions that match your interests. For Security and Fraud Prevention

  • Protect Your Data
  • Use device and transaction information to detect and prevent fraudulent activities. For Analytics and Improvement

  • Optimize Platforms
  • Analyze usage data to identify trends and improve our services.

  • Enhance User Experience
  • Use insights to make our Platforms more user-friendly and responsive.

  • Legal Basis for Using Your Data
We only process your personal data if
  • It’s Necessary for a Contract
  • It Serves Legitimate Interests
  • You’ve Given Consent
  • It’s Required by Law

We collect and use your personal information for specific purposes to ensure a smooth experience with Flyingscanner. Here's how and why we handle your data:

When We Use Your Data

We only process your personal data in these situations:

  • To Fulfill Agreements
  • To Protect Legitimate Interests
  • To Comply with Legal Obligations
  • With Your Consent

How We Use Your Data

To Provide and Improve Services

Search Results User Accounts Bookings
We process your data to show you relevant flight, hotel, and car rental options. If you create an account, we store your details to speed up future bookings. We either direct you to a travel provider’s platform or handle your booking directly, sharing necessary details like traveler names and payment information.

To Communicate with You

Important Updates Customer Support For PersonalizationHeader
We send emails about bookings, account updates, or changes to our services. We use your data to respond to inquiries or help resolve issues. Tailored Suggestions: Based on your preferences, we might recommend destinations, flights, or hotels.
Localized Content To Ensure Security Data Safety
We adjust your experience based on your location or language preferences. Fraud Prevention: We monitor transactions and analyze patterns to prevent unauthorized activities. We implement measures to protect your personal information from misuse or breaches.

For Analytics and Business Improvement

Understanding Trends: We study user behavior to improve our Platforms and make travel options more accessible.

Improving Services: Insights from data help us refine features and create better experiences.

To Send Alerts and Marketing (With Consent)

Promotions and Newsletters: If you agree, we’ll send you updates on deals and travel tips.

Price Alerts: We notify you about price changes for trips you’re tracking.

Sharing Your Data

Sometimes, we share your information with trusted third parties. Here’s how it works:

Service Providers

  • Payment Processors: To handle transactions securely.

  • Email Services: To send newsletters or updates.

  • Fraud Detection Tools: To identify suspicious activities and protect your data.

  • Analytics Providers: To better understand user trends and preferences.

Travel Providers

When you book with a travel provider, we share relevant details so they can process your booking.

Marketing Partners: If you agree, we may collaborate with advertisers to deliver relevant offers or improve campaigns.

Legal or Compliance Reasons: We may disclose information to comply with legal obligations, respond to valid requests, or protect our rights.

In Partnerships

When running promotions or contests with other companies, we may share limited data if you choose to participate.

Consent and Control

Your Choice: You control how your data is used for marketing or personalization.

Withdraw Consent Anytime: Opt-out of newsletters or change privacy settings in your account.

Where We Process Your Personal Data

At Flyingscanner, your personal data is securely stored and processed in various locations around the world. The location depends on where you are accessing our services. Regardless of where your data is processed, we ensure it is handled with care and in line with our strict standards for security and privacy.

How and Where Your Data Is Processed

  1. Secure Storage
  2. Your data is stored on secure servers in locations chosen based on your geographic location when you use our Platforms. These servers are managed with high levels of security to protect your information.

  3. Global Processing
  4. Your data may be processed in regions outside your home country. For example, if you book a service in another country, the necessary information may be shared with service providers in that location.

  5. Safeguards in Place
  6. Even when your data is processed in countries with different privacy laws, we ensure it meets our security and compliance standards. If we transfer data to regions with less robust legal protections, we implement safeguards like contractual agreements to ensure your data remains protected.

  7. Contractual Protections
  8. When working with third-party providers, we require them to follow strict privacy rules. This includes agreements that ensure your data is handled securely, no matter where it is processed.

  9. Why Location Matters

Different countries have different rules about data protection. While some places may not have the same legal standards as your own, Flyingscanner takes extra steps to ensure your data is treated with the highest care.

By putting protective measures in place, such as approved contractual clauses, we ensure that your personal data is handled securely and in line with international standards, regardless of its physical location.

How We Use Personal Data for Advertising

At Flyingscanner, we use personal data to show you relevant advertisements both on our Platforms and across other websites or applications. These ads may come directly from us or through trusted third parties. Our goal is to make the ads you see more useful and personalized.

How Advertising Works

  • Personalized Ads
  • The ads you see may be tailored to your preferences based on:

    Information you’ve shared with us, such as bookings or account details.

    Data collected through cookies and similar technologies during your visits.

  • Ads on Other Platforms
  • You might also see Flyingscanner ads on other websites, apps, or social media. These ads could appear because:

    We work with third-party marketing services to show you ads that match your interests.

    Your browsing patterns or booking history suggest you might be interested in similar services.

  • Audience Creation
  • We may collaborate with advertising platforms to create groups of users with similar preferences or behaviors. This helps us target ads to people who are likely to find them relevant.

  • Effectiveness Tracking
  • We analyze how you interact with our ads to measure how effective they are. This helps us refine our advertising strategies and improve your experience.

  • Your Privacy in Advertising

We only use data for advertising purposes in line with our strict privacy standards. You have control over how your data is used for ads, and you can manage preferences or opt-out where applicable, especially for cookies and other tracking technologies.

Do We Use Cookies or Similar Technologies?

Yes, Flyingscanner uses cookies and similar tools to ensure our Platforms work efficiently, enhance your experience, and support advertising efforts. The specific use of these technologies depends on whether you're accessing our website or app and your privacy preferences. Cookies help us improve functionality, understand user behavior, and tailor services or ads to your interests.

How Long Do We Keep Your Data?

We only retain your data for as long as it’s needed. The duration depends on why the data was collected and if there’s a legal or operational need to keep it.

If the data is no longer necessary, we’ll delete it or anonymize it so it can’t identify you. You can request data deletion under certain circumstances.

How Do We Keep Your Data Safe?

Protecting your personal data is a priority for Flyingscanner. To safeguard your information, Flyingscanner uses advanced security measures and industry-standard techniques, including encryption, secure data storage, and regular monitoring to prevent unauthorized access or misuse.

Your Choices and Rights

You have the right to manage how your data is used and can adjust your preferences through your account settings. Depending on your location, you may also have specific legal rights to:

Access Your Data Update Your Data Delete Your Data Object to Processing Portability
Request details about the personal information we hold. Correct inaccurate or incomplete information Ask us to remove your personal information under certain conditions. Opt out of specific types of data processing, like targeted advertising. Receive a copy of your personal data in a usable format.

To exercise these rights, you can use the tools in your account or contact our support team.

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