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© Flyingscanner – 2025
It is important to glance at the privacy policy before using any website and Flyingscanner believes in transparency with the website's users. Here are the major bullet points of our privacy policy that you need to look at before using the website. We are going to explain everything about the data collection, use of data and securing the data and personal information. Don’t worry you are safe with us. That includes our mobile app, website, customer service, and any other ways you interact with us (we call these the “Platforms”).
We’ll update this policy from time to time to keep it fresh, and we’ll always post the latest version here. If there are major changes, we’ll make sure to let you know—either the next time you use our Platforms or through other easy-to-spot updates.
When we say “personal data,” we’re talking about any information that can identify you as a person. This could be your name, email address, trip details, IP address, cookie data, or device IDs. It also includes information about how you use our Platforms if it’s connected to these details.
This Privacy Policy only covers how Flyingscanner handles your data. However, our Platforms feature services from other companies—like airlines, hotels, car rental agencies, and travel agents. If you book with one of them, they’ll manage your data based on their privacy policies and terms.
To help you stay informed, we’ll always provide links to their privacy policies and terms before you complete any booking or purchase.
Flyingscanner isn’t meant for kids under 16. If you’re under 16, please don’t share your personal information with us. If we discover we’ve collected information from someone under 16 without permission from a parent or guardian, we’ll delete it as soon as we can.
We’ll update this Privacy Policy as needed to reflect any changes in how we operate or meet legal requirements. If we make big updates, we’ll notify you when you next use our Platforms or through another clear method.
Your data helps us provide you with a seamless travel experience, whether you're planning a trip, booking services, or simply browsing. It enables us to customize your experience, improve our services, and deliver the best possible functionality across our Platforms.
Some information is captured while you interact with Flyingscanner. This includes:
Your location data, which may be approximate or specific (if allowed).
Device information like browser type, IP address, and operating system.
How you use our Platforms, such as searches, or pages visited.
Cookies and similar technologies play a role in gathering this information.
You Share It with Us Directly
This happens when you:
Sign up for alerts or updates, such as flight price notifications.
Reach out to our customer support team.
Book a trip or related services.
While it’s always up to you whether to provide this data, some features may not work without it.
We Get It from Other Sources
At times, third parties share information about you, such as:
Details from travel providers after you book, including confirmation numbers and travel preferences.
Security information from fraud prevention agencies to protect your data.
Marketing partners who refer you to our Platforms through campaigns or promotions.
Types of Information We Handle
Travel and Booking Details
Booking IDs, travel itineraries, and purchase history.
If you create a profile, we may collect information like your name, date of birth, loyalty program memberships, and preferences.
Information needed to complete transactions, such as card numbers and expiration dates.
Information about how you use our services, like the searches you perform or the features you access.
Includes email addresses, phone numbers, and home or billing addresses.
General device specifications like IP address, operating system, and browser type.
Messages, feedback, or inquiries you send us, and details about how you interact with notifications we send.
If you use an external service to sign in (like Google or Facebook), we may receive information you’ve agreed to share, such as your email address or display name.
Posts, reviews, or uploads, such as photos and videos you share on our Platforms.
We combine data to better understand your likes and needs, allowing us to personalize your experience.
We rarely process sensitive personal data (e.g., health details or religious beliefs). If you share this information voluntarily, such as for dietary preferences or accessibility requests, we’ll handle it with care and use it only for the intended purpose.
We need certain information to help you find, plan, and book your ideal trip. Whether you’re exploring travel options, making bookings, or just browsing, this data allows us to enhance your experience and provide personalized services.
Here are the ways to know – how we collect the data of the users
Information You Share with Us
This happens when you:
Sign up for alerts, newsletters, or an account.
Make bookings or purchases through our Platforms.
Contact us for support or provide feedback.
It’s your choice whether to share this information. However, some features—like creating price alerts or making bookings—may not work without it.
Some data is gathered as you interact with Flyingscanner, including:
Device details like your IP address, browser type, or operating system.
Location data, which may be specific or general, depending on your settings.
Usage patterns, such as the pages you visit or the searches you perform.
Much of this data is collected through cookies and similar technologies.
We may also receive data from external sources, such as:
Travel providers after you complete a booking, including trip details.
Marketing partners who direct you to Flyingscanner through campaigns.
Fraud prevention agencies to ensure the safety of your data and transactions.
Types of Data We Collect
Booking and Travel Details
Information such as booking references, itineraries, and passenger details.
Contact Information
Email address, phone number, and physical address for communication.
Device and Location Information
Your device type, operating system, browser, and IP-based location.
Payment Data
Card information, billing address, and transaction details required for purchases.
Account Information
If you create an account, we might collect your name, birthdate, and preferences.
Usage Data
Information about how you interact with our Platforms, including pages visited and features used.
Communication Data
Details about your conversations with us, including messages and feedback.
Content You Provide
Photos, reviews, or comments shared on Flyingscanner or our social media channels.
Data from Third-Party Logins
If you log in via platforms like Google or Facebook, we may receive shared data like your email address or profile name.
How We Use Your Data
To Provide Services
Send you to a travel provider’s site or collect the necessary details for your booking.
Share important updates about your bookings or account.
Help resolve issues, answer questions, and improve your experience.
For Personalization
Suggest relevant travel options or destinations based on your preferences.
Notify you of price changes or promotions that match your interests.
For Security and Fraud Prevention
Protect Your Data:
Use device and transaction information to detect and prevent fraudulent activities.
For Analytics and Improvement
Analyze usage data to identify trends and improve our services.
Enhance User Experience:
Use insights to make our Platforms more user-friendly and responsive.
Legal Basis for Using Your Data
It’s Necessary for a Contract
To fulfill a booking or provide you with the services you request.
It Serves Legitimate Interests
For example, to improve our services, ensure security, or send relevant communications.
You’ve Given Consent
If required, we’ll ask for your permission, such as for marketing emails or surveys.
It’s Required by Law
To comply with legal obligations, such as fraud prevention or regulatory requirements. Why and How We Use Your Personal Data
We collect and use your personal information for specific purposes to ensure a smooth experience with Flyingscanner. Here's how and why we handle your data:
We only process your personal data in these situations:
To Fulfill Agreements
When it’s necessary to deliver a service you requested, like completing a booking or connecting you to a travel provider.
When using your data helps us improve services, ensure security, or fulfill other business needs without unfairly affecting your rights.
To Comply with Legal Obligations
When required by law or to protect our legal rights, such as fraud prevention.
For optional activities like sending marketing emails or participating in surveys.
To Provide and Improve Services
Search Results: We process your data to show you relevant flight, hotel, and car rental options.
Bookings: We either direct you to a travel provider’s platform or handle your booking directly, sharing necessary details like traveler names and payment information.
User Accounts: If you create an account, we store your details to speed up future bookings.
Important Updates: We send emails about bookings, account updates, or changes to our services.
Customer Support: We use your data to respond to inquiries or help resolve issues.
For Personalization
Tailored Suggestions: Based on your preferences, we might recommend destinations, flights, or hotels.
Localized Content: We adjust your experience based on your location or language preferences.
To Ensure Security
Fraud Prevention: We monitor transactions and analyze patterns to prevent unauthorized activities.
Data Safety: We implement measures to protect your personal information from misuse or breaches.
Understanding Trends: We study user behavior to improve our Platforms and make travel options more accessible.
Improving Services: Insights from data help us refine features and create better experiences.
To Send Alerts and Marketing (With Consent)
Promotions and Newsletters: If you agree, we’ll send you updates on deals and travel tips.
Price Alerts: We notify you about price changes for trips you’re tracking.
Sharing Your Data
Sometimes, we share your information with trusted third parties. Here’s how it works:
Payment Processors: To handle transactions securely.
Email Services: To send newsletters or updates.
Fraud Detection Tools: To identify suspicious activities and protect your data.
Analytics Providers: To better understand user trends and preferences.
When you book with a travel provider, we share relevant details so they can process your booking.
Marketing Partners
If you agree, we may collaborate with advertisers to deliver relevant offers or improve campaigns.
Legal or Compliance Reasons
We may disclose information to comply with legal obligations, respond to valid requests, or protect our rights.
When running promotions or contests with other companies, we may share limited data if you choose to participate.
Your Choice: You control how your data is used for marketing or personalization.
Withdraw Consent Anytime: Opt-out of newsletters or change privacy settings in your account
At Flyingscanner, your personal data is securely stored and processed in various locations around the world. The location depends on where you are accessing our services. Regardless of where your data is processed, we ensure it is handled with care and in line with our strict standards for security and privacy.
Your data is stored on secure servers in locations chosen based on your geographic location when you use our Platforms. These servers are managed with high levels of security to protect your information.
Your data may be processed in regions outside your home country. For example, if you book a service in another country, the necessary information may be shared with service providers in that location.
Even when your data is processed in countries with different privacy laws, we ensure it meets our security and compliance standards. If we transfer data to regions with less robust legal protections, we implement safeguards like contractual agreements to ensure your data remains protected.
When working with third-party providers, we require them to follow strict privacy rules. This includes agreements that ensure your data is handled securely, no matter where it is processed.
Different countries have different rules about data protection. While some places may not have the same legal standards as your own, Flyingscanner takes extra steps to ensure your data is treated with the highest care.
By putting protective measures in place, such as approved contractual clauses, we ensure that your personal data is handled securely and in line with international standards, regardless of its physical location.
How We Use Personal Data for Advertising
At Flyingscanner, we use personal data to show you relevant advertisements both on our Platforms and across other websites or applications. These ads may come directly from us or through trusted third parties. Our goal is to make the ads you see more useful and personalized.
The ads you see may be tailored to your preferences based on:
Information you’ve shared with us, such as bookings or account details.
Data collected through cookies and similar technologies during your visits.
You might also see Flyingscanner ads on other websites, apps, or social media. These ads could appear because:
We work with third-party marketing services to show you ads that match your interests.
Your browsing patterns or booking history suggest you might be interested in similar services.
We may collaborate with advertising platforms to create groups of users with similar preferences or behaviors. This helps us target ads to people who are likely to find them relevant.
We analyze how you interact with our ads to measure how effective they are. This helps us refine our advertising strategies and improve your experience.
We only use data for advertising purposes in line with our strict privacy standards. You have control over how your data is used for ads, and you can manage preferences or opt-out where applicable, especially for cookies and other tracking technologies.
Yes, Flyingscanner uses cookies and similar tools to ensure our Platforms work efficiently, enhance your experience, and support advertising efforts. The specific use of these technologies depends on whether you're accessing our website or app and your privacy preferences.
Cookies help us improve functionality, understand user behavior, and tailor services or ads to your interests.
We only retain your data for as long as it’s needed. The duration depends on why the data was collected and if there’s a legal or operational need to keep it.
If the data is no longer necessary, we’ll delete it or anonymize it so it can’t identify you.
You can request data deletion under certain circumstances.
Protecting your personal data is a priority for Flyingscanner. To safeguard your information, Flyingscanner uses advanced security measures and industry-standard techniques, including encryption, secure data storage, and regular monitoring to prevent unauthorized access or misuse.
You have the right to manage how your data is used and can adjust your preferences through your account settings. Depending on your location, you may also have specific legal rights to:
Access Your Data: Request details about the personal information we hold.
Update Your Data: Correct inaccurate or incomplete information.
Delete Your Data: Ask us to remove your personal information under certain conditions.
Object to Processing: Opt out of specific types of data processing, like targeted advertising.
Portability: Receive a copy of your personal data in a usable format.
To exercise these rights, you can use the tools in your account or contact our support team.